A task is created any time a user is assigned an asset in Joy. By default, when a user completes a task, its status automatically changes to Closed. When a task has a Closed status, it moves into the Completed column on the Tasks page.
Manually closing a task
In some situations you may want to manually close a task. For example, imagine Joseph's role has changed and his new position no longer requires him to review a FlexDoc.
Your ability to manually close a task will depend on who the task is assigned to and your permissions.
To close a task, either view the task or find the task’s card on the Tasks page. Click the
More Actions icon and Manually Close Task.
The Manually Close Task window will appear.
Here you can enter additional details, including notes about why you are closing the task.
Override Details: Turn on this setting to reveal the following options. This setting is useful if you’re closing the task because the user completed something equivalent. If you’re closing the task because it’s no longer needed, you may want to leave this setting turned off.
Progress Stage: The status of the task when it is closed. You can change the stage to Not Started, In Progress, or Completed.
Successful: If you change the Progress Stage to Completed, you can also decide if the task was completed successfully (Yes) or unsuccessfully (No).
Actual Duration (Minutes): The amount of time the user spent on the task.
Reason for manually closing: An explanation of why you are closing the task.



