The Knowledge Center is the central hub where all your content and resources (knowledge assets in Joy) live.
✨To learn how to view and navigate the Knowledge Center, see Viewing the Knowledge Center.
Editing the Knowledge Center’s settings
To edit your Knowledge Center’s settings:
Go to your Knowledge Center.
Click the
Information icon.
This opens the Knowledge Center Admin panel.
View the Details tab.
Click the
Edit icon.
Edit the Knowledge Center’s fields and settings.
Click the
Save icon.
Knowledge Center fields and settings
The Knowledge Center Admin panel features two tabs: Overview and Details.
All of the Knowledge Center’s fields and settings are found on the Details tab, organized into two sections.
Basic Info
Library Name: The name of the Knowledge Center.
About: A description of the Knowledge Center. This is a great place to give your users an idea of what types of assets they can find. For example, you can describe the purpose of the Knowledge Center or provide a summary of the information it contains.
Advanced
API ID (view only): The ID you can use to reference the Knowledge Center if you are using the Joy API.
Moving assets in the Knowledge Center
You can quickly reorganize your Knowledge Center to keep it tidy by dragging and dropping files, FlexDocs, or folders.
To move an asset or folder:
Go to your Knowledge Center.
Click and hold the asset or folder that you want to move.
Drag it to the folder where you want to move it.
Release the mouse to drop the asset into the folder.
A success message will briefly appear where you can click Undo to move the asset back to its original location.
