The Knowledge Center is the central hub where all your content and resources (called knowledge assets in Joy) live. From individual files to collaborative FlexDocs, the Knowledge Center makes it easy to manage everything in one place.
By default, assets appear in your Knowledge Center alphabetically based on their name. For added structure, you can organize your assets into folders and sub-folders, such as by department, team, or project.
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To learn how to edit the name of the Knowledge Center, see Managing the Knowledge Center.
To learn how to view content in the Knowledge Center, see Viewing the Knowledge Center.
How the Knowledge Center improves your workflow
The Knowledge Center gives you and your users several powerful advantages for managing and accessing your organization’s files, documents, resources, and other information.
Single source of truth: Centralize all your files, FlexDocs, and assets in one place, eliminating information silos and ensuring your team always accesses the most current version of a document.
Intelligent search: Use Joy’s robust search functionality to quickly locate specific information, FlexDocs, or files. Unlike basic search tools, Joy's search understands the meaning beyond simple keywords.
Fuel the Knowledge Assistant: The Knowledge Center serves as the information hub for your Knowledge Assistant, giving it the precise, accurate data it needs to generate answers tailored to your organization.
Efficient asset management: Easily select and perform actions on assets right from a single location. For example, assign a FlexDoc to a user or move a file to a new location.