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Viewing the Knowledge Center

Learn how to navigate the Knowledge Center and view assets.

Updated over a week ago

The Knowledge Center is the central hub for all your content and resources (knowledge assets in Joy). By housing all assets here and organizing them into folders, you ensure that your team can always find what they need in one place.

The Knowledge Center showing several folders and assets, with a tree menu for navigation.


✨To learn how to edit your Knowledge Center, see Managing the Knowledge Center.


Knowledge Center Page

You can get to the Knowledge Center from the main menu.

The Knowledge Center with an arrow pointing to the Knowledge Center option in the main menu on the left side of the screen.

In the tree menu, you can see all the folders in your Knowledge Center, arranged in a hierarchy. This organization provides a high-level view of your Knowledge Center, allowing you to navigate quickly.

Click the Expand arrow. Expand Arrow beside a folder to view its subfolders, and click a folder name to go to that location.

The Knowledge Center. A box appears around the tree menu shown on the left side of the screen. The tree menu features several folders and subfolders.


Folder and asset cards

Within the main area of the Knowledge Center, you can see all of your folders and assets. These appear as individual cards.

Click a folder’s card to navigate inside and view its contents, or click an asset’s card to view it.

The main area of the Knowledge Center. Arrows point to where the Folder cards and Asset cards are displayed.

You can also click the More Actions icon. More Actions icon on any asset’s card to view additional options. For example, you can click the More Actions icon. More Actions icon on a FlexDoc’s card to view the asset’s details, quickly edit it, or assign it to a user.

The asset card for the Advanced Energy Solutions Product Guide FlexDoc. An arrow points to the More Actions icon on the card, which is open to reveal options such as About, Edit Details, Edit Content, and Assign.


Viewing the Knowledge Center’s details

Click the Information icon. Information icon to learn more about your Knowledge Center, such as when it was created.

The Knowledge Center. An arrow is pointing to the information icon in the header.

This will open the Knowledge Center Admin panel, which features two tabs: Overview and Details.

Overview tab

The Overview tab provides a high-level summary of the Knowledge Center.

The Knowledge Center Admin panel showing the Overview tab. The tab displays a general description of the Knowledge Center.

About: A description of the Knowledge Center.

Details tab

The Details tab is organized into two sections.

The Knowledge Center Admin panel showing the Details tab. The tab displays information such as the Library Name and the name of the user who created it.

Basic info

Library Name: The name of the Knowledge Center.

Created by: The user who created the Knowledge Center and the date and time that they created it.

Edited by: The user who last updated the Knowledge Center and the date and time of the update.

Advanced

API ID: The ID you can use to reference the Knowledge Center if you are using the Joy API.

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