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About the Knowledge Assistant

Discover how the Knowledge Assistant streamlines your workflow by providing instant answers.

Updated over 2 months ago

The Knowledge Assistant is your personal AI helper, built right into Joy. Chat with it to get accurate, instant answers, generate content, and quickly retrieve information.

You can set up multiple Assistants, each tailored to a specific purpose or area of knowledge, providing you with immediate access to specialized expertise. You can think of these Assistants as your specialized AI colleagues, always available and ready to help!

The Knowledge Assistant chat window is shown overlaying the "Knowledge Center" page. The Knowledge Assistant chat window shows a new, blank conversation and a text box that says Ask your Knowledge Assistant anything.


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How the Knowledge Assistant improves your workflow

The Knowledge Assistant provides several benefits that help you streamline your daily tasks and work more efficiently.

Available anywhere, anytime: The Knowledge Assistant icon appears on every page in Joy, allowing you to quickly get assistance, no matter where you are.

Relevant responses and on-demand expertise: Unlike general AI tools, you can choose if a Knowledge Assistant bases its answers on the web, your entire Knowledge Center, or specific assets. This superpower allows you to provide a 24/7 virtual expert to your employees, franchisees, or clients, resulting in fewer repetitive questions and support tickets.

The data you add to Joy is private and isn’t used to train the AI.

Summarize, remix, and translate: Use the Knowledge Assistant to instantly transform your existing content. For example, summarize lengthy reports into essential details or combine information from multiple sources to create a concise overview. You can even translate your content or chat with the Assistant in over 100 different languages.

Generate visuals and content: Leverage the Knowledge Assistant to expand your Knowledge Center and assets by generating illustrative diagrams to support instructions or images to make your content more engaging.

Organized chats: Need to work on multiple projects or topics? You can have separate chats with a Knowledge Assistant for different tasks. For example, you could start one chat for "budget planning" and another for "generating onboarding content." With separate chats, the information and history for a topic stay in one place, making it easy to find and pick up where you left off.

For more examples of how Knowledge Assistants streamline your everyday tasks, see our list of pre-configured Assistants.

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