The Knowledge Assistant is your personal AI helper, built right into Joy. Chat with it to get accurate, instant answers, generate content, and quickly retrieve information.
You can set up multiple Assistants, each tailored to a specific purpose or area of knowledge, providing you with immediate access to specialized expertise. You can think of these Assistants as your specialized AI colleagues, always available and ready to help!
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To learn how to view and interact with the Knowledge Assistant, see Viewing and Chatting with the Knowledge Assistant.
How the Knowledge Assistant improves your workflow
The Knowledge Assistant provides several benefits that help you streamline your daily tasks and work more efficiently.
Available anywhere, anytime: The Knowledge Assistant icon appears on every page in Joy, allowing you to quickly get assistance, no matter where you are.
Relevant responses: Unlike general AI tools, you can choose if a Knowledge Assistant bases its answers on the web, your entire Knowledge Center, specific assets, or a combination. By referencing your own content, the Assistant can deliver more precise answers tailored to your organization.
The data you add to Joy is private and isn’t used to train the AI.
Organized chats: Need to work on multiple projects or topics? You can have separate chats with a Knowledge Assistant for different tasks. For example, you could start one chat for "budget planning" and another for "generating onboarding content." With separate chats, the information and history for a topic stay in one place, making it easy to find and pick up where you left off.
For more examples of how Knowledge Assistants streamline your everyday tasks, see our list of pre-configured Assistants.