FlexDocs in your Knowledge Center can have two versions: draft and published.
The draft is your work in progress. When you create a draft, the changes you make are only visible to users with Owner access. This gives you a private space in the FlexDoc Editor to edit a FlexDoc’s content until you’re ready to share the updates.
After you’ve updated a FlexDoc’s content, you’ll need to publish it. This makes your changes visible to everyone in the Knowledge Center.
Use the dropdown in the FlexDoc Editor to switch between viewing the draft and the published FlexDoc.
If you're viewing the published FlexDoc, you can switch back to the draft by either using the dropdown or clicking Edit Draft.
Creating a draft
When you need to make changes to a published FlexDoc, you’ll need to create a draft by clicking Create Draft.
This makes a copy of the published FlexDoc that you can update. You can have one draft of a FlexDoc at a time. Any changes you make to the draft will be automatically saved. These changes will not be visible to other users until you publish the FlexDoc.
Publishing a FlexDoc
When you’re ready to make your draft public, click Publish. Publishing a FlexDoc makes the content visible to all users in the Knowledge Center.
