Skip to main content

Managing user access

Manage what your users can see and do.

Updated over a week ago

Access controls define what users can see and do in your Joy account. While we are building out a robust, flexible permissions system (coming soon!), access is currently controlled by assigning users one of two roles: owner or user.

Owners have full administrative access to everything in your account, while users have a streamlined experience designed to help them focus on their daily work and learning.

Owner

User

View content in the Knowledge Center

Owners can view folders, files, and published and draft FlexDocs.

Users can view folders, files, and published FlexDocs.

Search the Knowledge Center

Add and update all assets (i.e., folders, files, and FlexDocs) in the Knowledge Center

Chat with the Knowledge Assistant

Manage all users (i.e., add new users, update existing users, and control whether someone is an owner or a non-owner)

Owners can view tasks assigned to them and other users.

Users can view tasks assigned to them

You can specify a user’s role by editing their user profile.

The Details tab of a user's profile. An arrow is pointing to the dropdown menu for the user's Type.
Did this answer your question?