Access controls define what users can see and do in your Joy account. While we are building out a robust, flexible permissions system (coming soon!), access is currently controlled by assigning users one of two roles: owner or user.
Owners have full administrative access to everything in your account, while users have a streamlined experience designed to help them focus on their daily work and learning.
| Owner | User |
View content in the Knowledge Center | ✅ Owners can view folders, files, and published and draft FlexDocs. | ✅ Users can view folders, files, and published FlexDocs. |
Search the Knowledge Center | ✅ | ✅ |
✅ | ❌ | |
Chat with the Knowledge Assistant | ✅ | ✅ |
Manage all users (i.e., add new users, update existing users, and control whether someone is an owner or a non-owner) | ✅ | ❌ |
✅
| ❌ | |
✅ Owners can view tasks assigned to them and other users. | ✅ Users can view tasks assigned to them | |
✅ | ✅ | |
✅ | ❌ |
You can specify a user’s role by editing their user profile.

